Answer4u Call Centre Blog

How to Handle Any Call

It's easy to assume that answering the phone is a pretty simple task. Receiver is lifted, vocal chords engaged and communication ensues. However, the ability to handle any call is in fact one of the[...]

Settling in the New Office Starter

Starting a new job doesn’t get any less intimidating the older you get. In fact, nothing gets less scary with age, that’s just a lie we’re told by our parents when we’re 15 to make us feel better[...]

Why Your Business Needs a LinkedIn Presence

More often than not, LinkedIn gets pushed aside as the boring older sister of both Twitter and Facebook. As a platform that has a USP of being specifically for businesses, it’s easy to see why in the[...]

Our Frequently Asked Questions

With a service like ours, there are a few questions that often come back to haunt us. Maybe you’ve never had a telephone answering service and don’t have a clue how it works, or perhaps you want one[...]

3 Ways to Make Meetings Meaningful

With the emergence of clever tools like Slack and Active Collab, the need for holding meetings every other day for the smallest thing has become radically reduced. Skype calls, group chat (and[...]

Low Office Morale: Spotting It & Sorting It

Office morale, especially during the gloomy months of January and February, can hit an all-time low and leave your employees in a slump. To rectify the situation, you first have to notice it and in[...]

Call Answering Services: The Myths

For many businesses both small and large, the benefit of using a call answering service is a no brainer. It effectively deals with overflow, allows your business to be operational 24/7 and can be[...]

Top Tips to Get Promoted

For most of us, our careers are all about getting further up that professional ladder and becoming an expert in our field. Not only does it give our working lives more breadth, but the better pay and[...]

How to Boost your Business’s Professional Image

Image is a crucial part of any enterprise, be it personal or professional. For businesses, a good image lends itself to more opportunities when networking, recruitment, investment and sales. Yet[...]

Unofficial Leaders in the Workplace

In every social setting you will find that some people are natural leaders. They are likeable, they get things done and when in doubt it’s this person that gets looked to for support. All being well[...]