Answer4u Call Centre Blog

4 Benefits of a UK Based Telephone Answering Service During Lockdown

As I write this, I’m counting down the days to the end of the second UK National Lockdown – 10 days, IF lockdown is lifted on 2nd December as promised.[...]

How to Set up Call Diversion from a BT Landline

Call diversion is an extremely useful telephone feature that business owners can take advantage of instantly. A call divert can be activated on either a[...]

Are You Getting the Best Value from Your Call Handling Service?

How Answer4u Compares with Other Providers A lot of the articles we publish on this blog are about the benefits of a call handling service; why you need[...]

5 Questions To Ask Before Choosing A 24 Hour Call Answering Package

A 24 hour call answering service used to be something restricted to big businesses with access to multiple call centres in different time zones. Such[...]

5 Benefits Of Offering 24-Hour Customer Service

Good, responsive customer service is an essential part of both customer retention and service provision. Businesses working standard office hours are[...]

7 Things You Need To Know About 24/7 Call Answering Services

To find out about 24 hour call answering and handling services you often have to wade through a lot of literature. There’s more to it than meets the eye[...]

Finding The Perfect After Hours Call Answering Company

A quick Google search will bring up dozens, if not hundreds of virtual receptionist and call answering services, some of which will provide an after hours[...]

Supporting Lockdown Critical Services With 24/7 Call Answering Services

It's been a strange week for the team here at Answer4u. Most days we deal with a variety of industry calls, with no clear common denominator, but since[...]

How Are After Hours Telephone Answering Services Beneficial For Small Businesses?

The majority of businesses in the UK operate on standard office hours, 9 AM to 5 PM, Monday to Friday. Some may supplement this with an extra hour at the[...]

24/7 Virtual Receptionist Vs 24/7 Virtual Assistant

We live in an era where communication is key for all businesses - handling your inbound communications is an essential priority, regardless of the size of[...]