Answer4u Call Centre Blog

Check out the latest news and updates, including helpful information regarding telephone answering and call handling, from the Answer4u blog.

Beat the Office January Blues in 3 Easy Steps…

January has fallen upon us once more. The festivities are over, you’re finding pine needles piercing your socks and the kitchen floor is still sticky from drinks, all spilt in the spirit of[...]
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How to Create a Careers Section for Your Website

When putting together a careers section for your website, you could consider it a prelude to that part of a job interview when you ask the interviewee, “so, have you got any questions for us?”.At[...]
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The Rise of Remote Working – and How to Manage It

With today’s rising demand for more flexible working, businesses are seeing an increasing number of individuals working in different ways to the norm – whether that’s working from home, from[...]
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What Are the Advantages of Internal Recruitment?

The Why - Is Internal Recruitment Better than External? When looking for somebody to fill a vacant role in your company, hiring from within has several advantages. Many companies – both large[...]
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5 Top Tips When Hiring an Intern

An internship program, when done right, is a great way for businesses to discover young talent, enhance their perspective and even get old projects whirring again -all whilst providing valuable[...]
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How to Get the Best Out of Your Team

As a manager, you’ll usually be judged by others on the outputs of your team, so it’s crucial for both you and your organisation that you get the best from them. One of the most important things[...]
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How Coaching and Mentoring Can Support Business Growth

There are many benefits of coaching and mentoring in the workplace. Whether you’re mentoring an employee, a colleague, or someone keen to learn from you as they set out on their career path, you[...]
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9 Time Management Techniques You Should Practice in the Workplace

We all seem to have our quirks around time management – whether we’re always 30 minutes early for fear of being late or are always late because we underestimate how long things will take, whether[...]
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There’s More to Growing a Business Than an Increase in Turnover

As your business grows, your turnover should increase, but so too will the elements needed to produce that increase, for example, the right staffing, premises, production equipment and investment[...]
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Business Growth May Sound Simple – But It Means a Step Change

Growth in business can either revolve around increasing the amount of whatever you’re already doing, or it can be focused on adding new elements to your portfolio. However, whichever way you[...]
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