Answer4u Call Centre Blog

Check out the latest news and updates, including helpful information regarding telephone answering and call handling, from the Answer4u blog.

Beat the Office January Blues in 3 Easy Steps…

January has fallen upon us once more. The festivities are over, you’re finding pine needles piercing your socks and the kitchen floor is still sticky from drinks, all spilt in the spirit of[...]
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How to Get the Best Out of Your Team

As a manager, you’ll usually be judged by others on the outputs of your team, so it’s crucial for both you and your organisation that you get the best from them. One of the most important things[...]
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How Coaching and Mentoring Can Support Business Growth

There are many benefits of coaching and mentoring in the workplace. Whether you’re mentoring an employee, a colleague, or someone keen to learn from you as they set out on their career path, you[...]
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Buying a Business Property – Is It Right for You?

You’ve taken the plunge and launched your own business. You’ve got the IT and infrastructure all set up, you’re taking people on and building up your reputation and the contracts are[...]
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Leadership Styles and Management Practices

For many political party leaders, professional sports team managers and directors of numerous other organisations, the media spotlight is familiar ground, and people across the country regularly[...]
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Why Flexible Working Can Invigorate Your Business

Many companies feel uneasy about introducing flexible working into their business. The fear is that the whole process will become too complicated and employees will lose their drive and focus. [...]
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Debate V Argument in the Workplace

Here’s the thing that isn’t said enough: ‘debate’ is not synonymous with ‘argue’. No doubt you will have come across this in the workplace multiple times, an argument that is masquerading as a[...]
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Weird Business Ideas That Worked

How many times have you had a weird business idea? And how many times have you come frighteningly close to letting it slip? Say, at a meeting? We’re guessing you held back because a huge part of[...]
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The Top Business Lessons to Be Learnt from Our Favourite Films

A great many of us, here at Answer4u, are film nerds and it occurred to us recently that there are quite a few of our favourite films that offer some valuable life lessons for business. Probably[...]
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When Work Colleagues Clash

Conflict in the workplace can be a nightmare for a business owner, not only do you have the usual day to day challenges to face, but now also a developing conflict amongst team members. Unchecked,[...]
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