Taking on a new member of staff to cover excess calls is often a false economy, especially when there are well-established outsourcing alternatives[...]
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For businesses serving international clients, and for many domestic sectors – such as IT support and logistics - having a receptionist available around[...]
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Friendly, professional receptionists are often the front-line between businesses and customers. However, when the lines are busy, the office is closed, or[...]
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A 24 hour call answering service used to be something restricted to big businesses with access to multiple call centres in different time zones. Such[...]
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Good, responsive customer service is an essential part of both customer retention and service provision. Businesses working standard office hours are[...]
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To find out about 24 hour call answering and handling services you often have to wade through a lot of literature. There’s more to it than meets the eye[...]
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A quick Google search will bring up dozens, if not hundreds of virtual receptionist and call answering services, some of which will provide an after hours[...]
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We live in an era where communication is key for all businesses - handling your inbound communications is an essential priority, regardless of the size of[...]
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An increasing number of businesses in the UK are using 24 7 call answering services. Virtual receptionists can answer any or all of your calls, sorting[...]
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Many businesses of all sizes are overloaded with incoming calls. Whether they are genuine enquiries or cold calls, these businesses spend a large chunk of[...]
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