Answer4u Call Centre Blog

Check out the latest news and updates, including helpful information regarding telephone answering and call handling, from the Answer4u blog.

Five Fascinating Phone Facts You Simply Must Know

The phone is such a popular form of communication that it’s all too easy to take it for granted. After all, around 95% of households in the UK now own a mobile phone! While landline phone ownership[...]
Read More…

Missed Phone Calls: Four Ways Businesses Drop the Ball

Picture your ideal customer - the one you’ve always wanted to work with. See them finding your website or business card. They are picking up the phone and calling your number… but now they are[...]
Read More…

Artificial Intelligence & Automation: The Future of Customer Service?

In the ever onward march of modern technology, we humans have sometimes felt uncomfortable about the increasing automation of telecommunications – from machines calling us with recorded messages to[...]
Read More…

Why Your Customers Move to Your Competitor

Without a doubt, customer retention is one of the most important things for a business to focus on. The reasons for a company losing customers are multi-faceted and it can be easy in the daily[...]
Read More…

How Much are Missed Telephone Calls Costing your Business?

The first impression you give to your customers is the one that lasts the longest. If a customer can’t reach your company over the phone, you’re going to be fighting an uphill battle in that sales[...]
Read More…

Categories

See all
Get My Free Copy

Actionable business & marketing advice straight to your inbox

Call Center Disaster Recovery & Business Continuity Guide
Request Our Free Brochure
Request A Quote