Answer4u Call Centre Blog

6 Tools Every Small Business Should Be Using

Small business owners can have a tough task ahead of them – the prospect of reaching potential customers without the comfort of a hefty marketing budget[...]

Startup Marketing Strategy - Promoting Your Startup on a Budget

So, how should you go about promoting yourself with a limited budget? Here are four approaches to get your brand out there without emptying the bank.[...]

Five Ways to Deliver Great Customer Service

The boom in mobile communications and internet technology has really opened up the ways we can all communicate with each other in our daily lives.[...]

How To Manage Your Company Reputation

Do you know what kind of reputation your business actually has? Good? Bad? Non-existent? Despite the reputation of your business being one of the most[...]

Choosing the Support That Best Suits Your Business

Keeping up with the high expectations of your customers can be extremely difficult, especially when those expectations can be so diverse. Unsurprisingly,[...]

The Pareto Principle and What It Means For your Business

You may not have heard of the Pareto Principle, but we’re betting you’ve heard of the 80/20 rule? This was a rule originally put forward by Vilfredo[...]

How Small Businesses Can Profit from Social Media Marketing

Social media generates a lot of excitement amongst SME Owners and Managers. All too often that initial excitement is followed by a sense of frustration[...]

4 Handy Tools to Save Time Making Your Social Media Flourish

Social media isn’t new anymore. It’s a substantial and important component to any business’s marketing strategy. And there’s a reason for this importance:[...]

How to Give Great Customer Service in the Social Media Age

When you think of customer service, perhaps you think of a desk in a shop with a smiling lady, ready to greet and alleviate any issues people have had[...]

How Business Owners Can Market to Millennials

Millennials - those born after 1980 - are statistically seen as “unattached to organised politics and religion, linked by social media, burdened by debt,[...]