Answer4u Call Centre Blog

Check out the latest news and updates, including helpful information regarding telephone answering and call handling, from the Answer4u blog.

24/7 Virtual Receptionist Vs 24/7 Virtual Assistant

We live in an era where communication is key for all businesses - handling your inbound communications is an essential priority, regardless of the size of your business. To help with this,[...]
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3 Steps To Finding The Perfect Out Of Hours Call Answering Service

After-hours answering service companies offer an invaluable service, ensuring your customers are able to speak with someone who can help handle their query 24 hours a day. Every business will have[...]
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Artificial Intelligence & Automation: The Future of Customer Service?

In the ever onward march of modern technology, we humans have sometimes felt uncomfortable about the increasing automation of telecommunications – from machines calling us with recorded messages[...]
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What is a Telephone Answering Service?

Answer4u Explains What a Telephone Answering Service Is and What It Isn’t A Telephone Answering Service is an outsourced business provider of specialist operatives who answer calls on your[...]
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Tackling the Workforce Recruitment Problem

Recruitment brings a whole host of problems for businesses, not least of all because it can be a highly time consuming process that doesn't always end with the desired hire. Onrec recently[...]
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Is Poor Time Management Preventing Business Growth?

Most people assume that the pesky issue of time management is ironed-out at school, and thereafter in our adult lives managing our time is a small if not completely obsolete problem. In reality of[...]
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Importance of Effective Business Diary Management

Any company will understand the importance of keeping an accurate business diary. It’s a key organisational tool for many businesses and can be the difference between a company that expands and[...]
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