Answer4u Call Centre Blog

Check out the latest news and updates, including helpful information regarding telephone answering and call handling, from the Answer4u blog.

What Are the Advantages of Internal Recruitment?

The Why - Is Internal Recruitment Better than External? When looking for somebody to fill a vacant role in your company, hiring from within has several advantages. Many companies – both large[...]
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5 Top Tips When Hiring an Intern

An internship program, when done right, is a great way for businesses to discover young talent, enhance their perspective and even get old projects whirring again -all whilst providing valuable[...]
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Key Project Management Skills – Six Steps to Avoid the Major Pitfalls

Major governmental projects such as HS2 always seem to be hitting the headlines thanks to fears of budget and time overruns. This summer the National Audit Office (NAO) published advice on how to[...]
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Tackling the Workforce Recruitment Problem

Recruitment brings a whole host of problems for businesses, not least of all because it can be a highly time consuming process that doesn't always end with the desired hire. Onrec recently[...]
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Interview Questions to Test Creativity and Imagination

We know what you’re thinking, why on earth would a candidate’s imagination matter? Unless of course the job opening is for children’s author or film director? Well, imagination, we would argue, is[...]
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The Top Business Lessons to Be Learnt from Our Favourite Films

A great many of us, here at Answer4u, are film nerds and it occurred to us recently that there are quite a few of our favourite films that offer some valuable life lessons for business. Probably[...]
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When Work Colleagues Clash

Conflict in the workplace can be a nightmare for a business owner, not only do you have the usual day to day challenges to face, but now also a developing conflict amongst team members. Unchecked,[...]
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Better Employee Feedback

Feedback is the bread and butter of learning, it starts at school and continues throughout our working lives. The reason is blatant: if we don’t know how we’re performing in the present, we have[...]
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