Answer4u Call Centre Blog

Check out the latest news and updates, including helpful information regarding telephone answering and call handling, from the Answer4u blog.

Leadership Styles and Management Practices

For many political party leaders, professional sports team managers and directors of numerous other organisations, the media spotlight is familiar ground, and people across the country regularly[...]
Read More…

The Customer Service Checklist

Here at Answer4u, we're always pushing how important customer service is. Whether it's how to handle customer complaints or managing everyday calls, we feel that customer satisfaction is at the[...]
Read More…

How Business Owners Can Market to Millennials

Millennials - those born after 1980 - are statistically seen as “unattached to organised politics and religion, linked by social media, burdened by debt, [and] distrustful of people.” The Pew[...]
Read More…

Is Your Industry Responding Poorly to Social Media Marketing?

Social media marketing is important. Who hasn’t heard that before? Well, it is, but let’s keep in mind that a predicted 61% of small businesses don’t see any return on their social media[...]
Read More…

Likes and Shares: How to Build a Facebook Following Fast

Now is the time to boost your Facebook following. It’s a platform which has been somewhat eclipsed by Twitter in terms of social media standing, especially when it comes to small or medium sized[...]
Read More…

Categories

See all
Get My Free Copy

Actionable business & marketing advice straight to your inbox

Call Center Disaster Recovery & Business Continuity Guide
Request Our Free Brochure
Request A Quote