Answer4u Call Centre Blog

Check out the latest news and updates, including helpful information regarding telephone answering and call handling, from the Answer4u blog.

Virtual Receptionist Appointment Booking Helps Poor Diary Management

Charlotte Menhennet, Sales Manager of call handling solutions provider Answer4u, looks at how inefficient diary management may be impacting on the productivity of companies across the UK – and[...]
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The Modern Consumer

If you turn the clock back only a few decades ago, you'll find that customer service was a very different animal. Whilst politeness and due care and attention were always high on the agenda, the[...]
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Importance of Effective Business Diary Management

Any company will understand the importance of keeping an accurate business diary. It’s a key organisational tool for many businesses and can be the difference between a company that expands and one[...]
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