Answer4u Call Centre Blog

Check out the latest news and updates, including helpful information regarding telephone answering and call handling, from the Answer4u blog.

What Makes Our Call Centre Different?

Here at Answer4u we know that choosing a company to best reflect your own is one of the biggest choices you’ll make. This is especially true when you’re looking for an extension of your call centre[...]
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Why Your Customers Move to Your Competitor

Without a doubt, customer retention is one of the most important things for a business to focus on. The reasons for a company losing customers are multi-faceted and it can be easy in the daily[...]
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Importance of Effective Business Diary Management

Any company will understand the importance of keeping an accurate business diary. It’s a key organisational tool for many businesses and can be the difference between a company that expands and one[...]
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How to Give Great Customer Service in the Social Media Age

When you think of customer service, perhaps you think of a desk in a shop with a smiling lady, ready to greet and alleviate any issues people have had shopping there. If that is the first thought to[...]
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