Answer4u Call Centre Blog

Check out the latest news and updates, including helpful information regarding telephone answering and call handling, from the Answer4u blog.

Why Your Customers Move to Your Competitor

Without a doubt, customer retention is one of the most important things for a business to focus on. The reasons for a company losing customers are multi-faceted and it can be easy in the daily[...]
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Importance of Effective Business Diary Management

Any company will understand the importance of keeping an accurate business diary. Effective diary management is a key organisational tool for many businesses and can be the difference between a[...]
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How to Give Great Customer Service in the Social Media Age

When you think of customer service, perhaps you think of a desk in a shop with a smiling lady, ready to greet and alleviate any issues people have had shopping there. If that is the first thought to[...]
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