Answer4u Call Centre Blog

Check out the latest news and updates, including helpful information regarding telephone answering and call handling, from the Answer4u blog.

The Customer Service Checklist

Here at Answer4u, we're always pushing how important customer service is. Whether it's how to handle customer complaints or managing everyday calls, we feel that customer satisfaction is at the heart[...]
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Choosing Virtual Assitant Support That Suits Your Business

Keeping up with the high expectations of your customers can be extremely difficult, especially when those expectations can be so diverse. Unsurprisingly, there has been a definite increase in[...]
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You Can Use Negative Reviews to Boost Your Business

An estimated 88% of consumers place as much stock in online reviews as they do in personal recommendations. It’s no surprise that a negative one can produce a sinking feeling, but the best businesses[...]
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