Answer4u Call Centre Blog

Check out the latest news and updates, including helpful information regarding telephone answering and call handling, from the Answer4u blog.

How to Make the Most of Your Inbox

Emails. You come back in on a Monday morning and the first major task is sifting through the pile of emails that have landed in your inbox. Amid the meetings, calls and documents you've got piled on[...]
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Is the Telephone Outdated? - Think Again!

In 2019, you couldn't really be blamed for sometimes thinking that the telephone is no longer a relevant means of communicating with your customers. After all, we are constantly pushed to engage in[...]
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Why Flexible Working Can Invigorate Your Business

Many companies feel uneasy about introducing flexible working into their business. The fear is that the whole process will become too complicated and employees will lose their drive and focus. [...]
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How Our Virtual Assistant Service Can Revolutionise Your Business

When it comes to maintaining your corporate image, we at Answer4u know how tough it can be to find a solution that will suit your business. Our main aim is to become a seamless extension of your[...]
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Choosing Virtual Assitant Support That Suits Your Business

Keeping up with the high expectations of your customers can be extremely difficult, especially when those expectations can be so diverse. Unsurprisingly, there has been a definite increase in[...]
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Tackling the Workforce Recruitment Problem

Recruitment brings a whole host of problems for businesses, not least of all because it can be a highly time consuming process that doesn't always end with the desired hire. Onrec recently reported[...]
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Is Poor Time Management Preventing Business Growth?

Most people assume that the pesky issue of time management is ironed-out at school, and thereafter in our adult lives managing our time is a small if not completely obsolete problem. In reality of[...]
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Customer Service Facts That Your Business Needs to Know

Customer service is at the heart of everything we do here at Answer4u and it is also the foundations on which every successful business rests. To highlight just how important customer service is as[...]
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Why Your Customers Move to Your Competitor

Without a doubt, customer retention is one of the most important things for a business to focus on. The reasons for a company losing customers are multi-faceted and it can be easy in the daily[...]
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Importance of Effective Business Diary Management

Any company will understand the importance of keeping an accurate business diary. It’s a key organisational tool for many businesses and can be the difference between a company that expands and one[...]
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