
When it comes to giving to charity there’s always a social responsibility to do what you can, when you can. This is true of individuals but perhaps even more so of businesses. The problem most[...]
Read More…

2022… not long ago, that sounded like something out of science fiction. Now it’s literally around the corner! So, with such a significant date soon to arrive, are you clear about your business New[...]
Read More…

Hands up if you love a bargain! That’s right. Most of us do. And no bargain hunter can fail to be aware of the biggest dates in the shopping calendar: Black Friday and Cyber Monday. Unless you’re[...]
Read More…

The internet is a great place to market your business, yet getting good exposure can be extremely tough, regardless of how great your USPs are. It takes a long time to build up a large following,[...]
Read More…

Are you looking forward to a Merry Christmas or setting yourself up for a Merry Risk-mas? The festive season isn’t far away. Some people already have their decorations up and the much-anticipated[...]
Read More…

Trust is undeniably one of the most important aspects of any business. Without client trust, your sales and bottom line will suffer.One of the best ways to develop trust and customer loyalty is by[...]
Read More…

Small business owners can have a tough task ahead of them – the prospect of reaching potential customers without the comfort of a hefty marketing budget has never been easy.Thankfully, there’s a[...]
Read More…

Emotion? What could emotion possibly have to do with business phone calls? Surely a phone call from a customer to a business is just a straightforward exchange between two people? Many of us would[...]
Read More…

Most definitions of corporate social responsibility (CSR) centre around the concept of a self-regulatory business framework, outlining how businesses are socially accountable — to themselves, their[...]
Read More…

Charlotte Menhennet, Sales Manager of call handling solutions provider Answer4u, looks at how inefficient diary management may be impacting on the productivity of companies across the UK – and[...]
Read More…