Answer4u Call Centre Blog

Using a Call Handling Service in Your Disaster Recovery Plans

Trust is undeniably one of the most important aspects of any business. Without client trust, your sales and bottom line will suffer.One of the best ways to develop trust and customer loyalty is by[...]

3 Business New Year’s Resolutions for 2023

2023… it’s literally just around the corner! So, are you clear about your business New Year's resolutions? What’s your game plan for achieving those aims? And do you know what might get in the way[...]

Four Festive Ideas to Market Your Business This Christmas

Christmas is upon us. The most popular holiday in the Western hemisphere spells a season of good tidings, an increase in mulled wine and the arrival of a bearded man who is not only immortal but[...]

Five Reasons for Every Business to Support a Charity this Christmas

Giving to charity is a good thing, we know as much. However, smaller businesses might balk at donating time and money to charitable causes before they feel comfortable allocating the necessary[...]

Combating the Winter Workplace Slog

Winter is a tough time to be at work. The reduction in light, the unforgiving temperatures (we’re British, so anything below 10 degrees is eligible for complaint), the frenetic workload in[...]

Four Ways Christmas Can Be Bad News for Businesses

Are you looking forward to a Merry Christmas or setting yourself up for a Merry Risk-mas? The festive season isn’t far away. Some people already have their decorations up and the much-anticipated[...]

The Role of Businesses in Supporting Charities

When it comes to giving to charity there’s always a social responsibility to do what you can, when you can. This is true of individuals but perhaps even more so of businesses. The problem most[...]

What’s the Big Deal About Black Friday (and Cyber Monday)?

Hands up if you love a bargain! That’s right. Most of us do. And no bargain hunter can fail to be aware of the biggest dates in the shopping calendar: Black Friday and Cyber Monday. Unless you’re[...]

3 Methods of Outreach to Get Thought Leaders Sharing Your Content

The internet is a great place to market your business, yet getting good exposure can be extremely tough, regardless of how great your USPs are. It takes a long time to build up a large following,[...]

The Hidden Emotion Behind a Business Phone Call

Emotion? What could emotion possibly have to do with business phone calls? Surely a phone call from a customer to a business is just a straightforward exchange between two people? Many of us would[...]