Answer4u Call Centre Blog

Check out the latest news and updates, including helpful information regarding telephone answering and call handling, from the Answer4u blog.

How Much Information Does a 24/7 Virtual Assistant Get From My Customers?

Getting the right information can make all the difference when it comes to customer interaction. Whether it’s to do with a sale or a query, the way that the conversation is handled is crucial. A[...]
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5 Benefits to Your Business of Using a 24 Hour Virtual Receptionist

Friendly, professional receptionists are often the front-line between businesses and customers. However, when the lines are busy, the office is closed, or when the budget doesn’t stretch to[...]
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