Answer4u Call Centre Blog

Five Ways to Deliver Great Customer Service

The boom in mobile communications and internet technology has really opened up the ways we can all communicate with each other in our daily lives.[...]

How to Get the Best Out of Your Team

As a manager, you’ll usually be judged by others on the outputs of your team, so it’s crucial for both you and your organisation that you get the best[...]

How Coaching and Mentoring Can Support Business Growth

There are many benefits of coaching and mentoring in the workplace. Whether you’re mentoring an employee, a colleague, or someone keen to learn from you[...]

Apple or Android: Which Smartphone Should You Go For?

With the recent unveiling of the iPhone XS and XR, many smartphone users will be considering their next purchase in the world of app-based, internet[...]

9 Time Management Techniques You Should Practice in the Workplace

We all seem to have our quirks around time management – whether we’re always 30 minutes early for fear of being late or are always late because we[...]

Choosing the Best Finance Apps and Software for Your Business

We are increasingly comfortable with using software and apps to help us with our everyday lives. According to app statisticians Business of Apps, 197[...]

There’s More to Growing a Business Than an Increase in Turnover

As your business grows, your turnover should increase, but so too will the elements needed to produce that increase, for example, the right staffing,[...]

How Insurance Protects Your Business Against the Unexpected

It might not be quite as much fun as picking out new office chairs, or building your website, but getting your insurance right is a key part of having a[...]

Business Growth May Sound Simple – But It Means a Step Change

Growth in business can either revolve around increasing the amount of whatever you’re already doing, or it can be focused on adding new elements to your[...]

Buying a Business Property – Is It Right for You?

You’ve taken the plunge and launched your own business. You’ve got the IT and infrastructure all set up, you’re taking people on and building up your[...]