
At first glance, 2023 doesn’t look like the easiest year to embark on a start-up, so if you’ve just taken the plunge and gone into business on your own, there are a range of services and tools[...]
Read More…

With statistics suggesting that only three in ten callers leave a message on an answering machine, it is no surprise that 24/7 telephone answering services have become a mainstay of many British[...]
Read More…

Taking on a new member of staff to cover excess calls is often a false economy, especially when there are well-established outsourcing alternatives available. Successful solutions include both[...]
Read More…

For businesses serving international clients, and for many domestic sectors – such as IT support and logistics - having a receptionist available around the clock is now the norm. However, 24/7[...]
Read More…

Friendly, professional receptionists are often the front-line between businesses and customers. However, when the lines are busy, the office is closed, or when the budget doesn’t stretch to hiring a[...]
Read More…

As I write this, I’m counting down the days to the end of the second UK National Lockdown – 10 days, IF lockdown is lifted on 2nd December as promised. Who knows if this will be the case, or if so,[...]
Read More…

How Answer4u Compares with Other Providers A lot of the articles we publish on this blog are about the benefits of a call handling service; why you need one, how it works in your industry, costs,[...]
Read More…

A 24 hour call answering service used to be something restricted to big businesses with access to multiple call centres in different time zones. Such expenditure on accommodation, IT, telecoms and[...]
Read More…

Good, responsive customer service is an essential part of both customer retention and service provision. Businesses working standard office hours are usually accessible to customers on weekdays from[...]
Read More…

To find out about 24 hour call answering and handling services you often have to wade through a lot of literature. There’s more to it than meets the eye and suppliers such as ourselves offer a wide[...]
Read More…