
January has fallen upon us once more. The festivities are over, you’re finding pine needles piercing your socks and the kitchen floor is still sticky from[...]
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What makes people do things on the phone that they would never do in front of someone in real life? From yawning loudly to sounding bored, these practices[...]
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The internet is a great place to market your business, yet getting good exposure can be extremely tough, regardless of how great your USPs are. It takes a[...]
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2020… not long ago, that sounded like something out of science fiction. Now it’s literally around the corner! So, with such a significant date soon to[...]
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Are you looking forward to a Merry Christmas or setting yourself up for a Merry Risk-mas? The festive season isn’t far away. Some people already have[...]
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Trust is undeniably one of the most important aspects of any business. Without client trust, your sales and bottom line will suffer. One of the best ways[...]
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Small business owners can have a tough task ahead of them – the prospect of reaching potential customers without the comfort of a hefty marketing budget[...]
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Hands up if you love a bargain! That’s right. Most of us do. And no bargain hunter can fail to be aware of the biggest dates in the shopping calendar:[...]
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Plenty of people talk about customer experience in business, but what exactly is it? Wikipedia defines it as “the product of an interaction between an[...]
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The phone is such a popular form of communication that it’s all too easy to take it for granted. After all, around 95% of households in the UK now own a[...]
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