Answer4u Call Centre Blog

Interview Questions to Test Creativity and Imagination

We know what you’re thinking, why on earth would a candidate’s imagination matter? Unless of course the job opening is for a children's author or film director?

The Top Business Lessons to Be Learnt from Our Favourite Films

A great many of us, here at Answer4u, are film nerds and it occurred to us recently that there are quite a few of our favourite films that offer some valuable life lessons for business. Probably not[...]

When Work Colleagues Clash

Conflict in the workplace can be a nightmare for a business owner, not only do you have the usual day to day challenges to face, but now also a developing conflict amongst team members. Unchecked,[...]

Phone Facts: Dazzle your Friends and Impress your Neighbours

We know, that’s a strong title, but allow us to explain. Unsurprisingly, for a business like ours, the phone is a central, yet unnoticed piece of equipment. We use it, but very rarely do we consider[...]

Is Running a Business like Running a Marathon?

Does the annual London Marathon leave you in a state of awe? It’s not just the sheer distance, the determination of the runners, but also the lengths people went to so they could achieve their goals.

The Best Books for Business

We’re a firm believer in the often-said phrase ‘knowledge is power’. Which is why we make a point of keeping an eye on the best business books out there to keep us inspired. True, we also enjoy a[...]

Better Employee Feedback

Feedback is the bread and butter of learning, it starts at school and continues throughout our working lives. The reason is blatant: if we don’t know how we’re performing in the present, we have no[...]

The Best Business Tools & Apps For 2017

When it comes to running a successful business, it's wise to have a number of different tricks and shortcuts up your sleeve, so that the real meaty problems of efficiency and profit can be dealt with[...]

How to Handle Any Call

It's easy to assume that answering the phone is a pretty simple task. Receiver is lifted, vocal chords engaged and communication ensues. However, the ability to handle any call is in fact one of the[...]

Settling in the New Office Starter

Starting a new job doesn’t get any less intimidating the older you get. In fact, nothing gets less scary with age, that’s just a lie we’re told by our parents when we’re 15 to make us feel better[...]