Answer4u Call Centre Blog

Check out the latest news and updates, including helpful information regarding telephone answering and call handling, from the Answer4u blog.

Sarah Menhennet

Sarah Menhennet

Sarah co-founded Answer4u along with her husband Mark in 2004 and has helped guide Answer4u through her expert insight and business analysis. With the help of her finance team our clients and our company could not be in safer hands.

The Role of Businesses in Supporting Charities

When it comes to giving to charity there’s always a social responsibility to do what you can, when you can. This is true of individuals but perhaps even more so of businesses. The problem most[...]
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Finding the Right Startup Loan for Your New Business

So, what are the main things to consider when you look for your ideal startup funding package? With record numbers of startup businesses being created in the UK, it’s clear that there is currently a[...]
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Choosing the Best Finance Apps and Software for Your Business

We are increasingly comfortable with using software and apps to help us with our everyday lives. According to app statisticians Business of Apps, 197 million mobile app downloads were made across[...]
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The Modern Consumer

If you turn the clock back only a few decades ago, you'll find that customer service was a very different animal. Whilst politeness and due care and attention were always high on the agenda, the[...]
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Best Business Conferences & Events for 2017

As a small business, it’s important to keep up to date with your industry, not only so you can make informed decisions about the direction of your company, but also so you can make use of all the[...]
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The Best Books for Business

We’re a firm believer in the often-said phrase ‘knowledge is power’. Which is why we make a point of keeping an eye on the best business books out there to keep us inspired. True, we also enjoy a[...]
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How to Handle Any Call

It's easy to assume that answering the phone is a pretty simple task. Receiver is lifted, vocal chords engaged and communication ensues. However, the ability to handle any call is in fact one of the[...]
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Why Your Business Needs a LinkedIn Presence

More often than not, LinkedIn gets pushed aside as the boring older sister of both Twitter and Facebook. As a platform that has a USP of being specifically for businesses, it’s easy to see why in the[...]
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Our Frequently Asked Questions

With a service like ours, there are a few questions that often come back to haunt us. Maybe you’ve never had a telephone answering service and don’t have a clue how it works, or perhaps you want one[...]
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3 Ways to Make Meetings Meaningful

With the emergence of clever tools like Slack and Active Collab, the need for holding meetings every other day for the smallest thing has become radically reduced. Skype calls, group chat (and[...]
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