Answer4u Call Centre Blog

Charlotte Menhennet

Charlotte began her Answer4u career back in 2011 and quickly gained a reputation for her commitment to deliver unparalleled levels of customer service. After developing a keen interest in sales she transitioned into her current role as Sales Manager in 2016 and continues to draw upon her experience and extensive product knowledge to offer a proactive style to the benefit of all new clients.

Why Are 24/7 Call Answering Services So Popular For UK Businesses?

An increasing number of businesses in the UK are using 24 7 call answering services. Virtual receptionists can answer any or all of your calls, sorting the important from the irrelevant, allowing you

4 Benefits To Your Business Of Using A 24 Hour Virtual Receptionist

Many businesses of all sizes are overloaded with incoming calls. Whether they are genuine enquiries or cold calls, these businesses spend a large chunk of their valuable time on calls that lead[...]

Why a Call Handling Service is a Big Business Advantage

Pssst! Like to gain a little extra advantage over your competitors? Of course you would. Business can be challenging and we’re all looking for fresh ways to stay in the fast lane. But how do you[...]

Missed Phone Calls: Four Ways Businesses Drop the Ball

Picture your ideal customer - the one you’ve always wanted to work with. See them finding your website or business card. They are picking up the phone and calling your number… but now they are[...]

How Virtual Receptionist Appointment Booking Helps Inefficient Diary Management

Charlotte Menhennet, Sales Manager at Answer4u, looks at how inefficient diary management may be impacting the productivity of companies across the UK – and suggests why utilising the services of a[...]

7 Of the Best Business Networking Tips and Techniques

If you’re thinking of finding a business network or business networking events near you, the chances are that you want to either grow or consolidate your business. Networking is a great way to make[...]

Five Ways to Deliver Great Customer Service

The boom in mobile communications and internet technology has really opened up the ways we can all communicate with each other in our daily lives. According to the 2018 communications market report[...]

Making a Call on Customer Service Outsourcing

Answering the phones may seem like a simple part of running a business – we all do it all the time, so how difficult can it be? Actually, as an integral part of offering excellent customer service,[...]

Answer4u Supports Local Charity Star Trust

Photo Credit: SMD Photography We’re happy to announce that Answer4u are supporting Nottinghamshire based charity Star Trust. Answer4u has always been advising clients and the general public of the[...]

How to Make the Most of Your Inbox

Emails. You come back in on a Monday morning and the first major task is sifting through the pile of emails that have landed in your inbox. Amid the meetings, calls and documents you've got piled on[...]